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Should I wait until the end of free trial to cancel the subscription? #questions #pro

VANESSA SANTOS GIRALDELI <vs.giraldeli@...>
 

Olá, no dia 18/11 fiz a assinatura do time planner. Na propaganda havia dito que até o dia 25 seria gratuito, ou seja que eu poderia desistir hoje. Entretanto, ao cancelar minha assinatura fui informada que o cancelamento será só a partir de 25/11/2019. Gostaria de resolver isso.
 
Fico no aguardo do retorno. 

Nadia Albul
 

Hello Vanessa!

If Google translate hasn't confused me, I see you need to cancel your subscription before the trial period is over. If you cancel your subscription, you will have your Pro version till the end of the trial version anyway. Cancelling the subscription means your money won't be taken.

In case you have purchased Pro version by mistake, we can always refund your money.

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Best regards,
Nadia Albul