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Have purchased forever pro, but still pops up with a trial #pro

Yiyi Woo <yiyiwoo21@...>
 

Hi, there

I have purchased forever edition. But it still comes back with a pop up window asking for trial. You can find details in the previous email I sent.
I hope this can be fixed soon.

Kind regards,
Yiyi

Daria Kurguzova
 

Hi!

Sorry for the long answer, we're just trrying to figure out as this situation didn't happen before. As you have made a few tries of purchasing: first was declined by Google and second was successful a failure may have occurred. We can make a refund if the problem is still there.

All the best,
Daria