Date   

Re: The alarm doesn't work

Daria Kurguzova <kurguzovawork@...>
 

Hi!

Sorry for that problem. What phone do you have?
Please check this https://olekdia.com/index.php?title=Time_Planner:FAQ#Reminders_don.27t_work_properly._What_can_I_do.3F

All the best,
Daria


The alarm doesn't work

Fady N <fadyabn@...>
 

Hello.
 
I am having a problem with the alarm. It does not ring or vibrate when I schedule it to. Can you help please? Thank you.

Virus-free. www.avast.com


Re: Suggestions #questions

Daria Kurguzova <kurguzovawork@...>
 

Hi Jane!

Thanks a lot for your feedback and interesting suggestions. We will take it into consideration.

All the best,
Daria


Suggestions #questions

Jane Tann <pixie.tanner@...>
 

Hi

I've tried quite a few breathing apps and not been able to find any with all of the features I want. Yours comes the closest so I'd thought I'd make some suggestions:
1. The most important thing I'd like is a "No sound" option for each of the different sounds, in particular the background sound - I find your background sound options a bit overwhelming. It's much easier to relax with some of the other apps I tried that have no background sound and something very simple like a piano sound for the transitions. The default sound settings on the app called "Breathe" were the most relaxing I found. 
2. Visually, I'd love to have the option for a sphere that expands with the in breath and contracts with the out breath, as can be seen in Breath Ball. This visual aid really helped me with diaphragmatic breathing as it mimics the abdomen going in and out with the breath.

Otherwise your app is great and very professionally done. I'd be happy to pay for Guru if it had those extra features. But as it is, I find myself using one of the simpler apps that has far fewer features but more relaxing sounds. 


Re: Guru forever subscription - issue #bugs #questions

Nadia Albul
 

Hello Mina!

Thanks a lot for your appreciation! )

Let me answer to your questions:
1. Surely health tests are available for subscriptions! Please go to Experience tab (3rd on bottom navigation bar) and slide to the left on the action bar (on top, where you see words "Experience", "Progress") or on the main screen of this tab. On the very right there is Health tab. Please find more info about it here: https://olekdia.com/index.php?title=Health_tab

2. I've checked the order number you've sent me, and it's an active "Guru forever" version, purchased at 17:11, 14.07.19. But you also have 1-Year subscription active, so please cancel it in Play Market app so your card is not charged at 21.08. According to Google subscription policy, one purchase does not cancel another one, as they are different products with different order numbers - that works for all apps, by the way. If you have any difficulties cancelling your subscription, I can do that for you.

__
Best regards,
Nadia Albul


Guru forever subscription - issue #bugs #questions

petricmina9@...
 

Dear Oleksandr and Nadia,

I love using your amazing app. However, I ran into a couple of issues with the guru version. 
Namely, I have had an annual subscription which should expire in August this years and I could never use the Health test (nothing shows up on the page). 
I thought maybe it's only included in the "forever" subscription, and since my annual sub is running out soon I purchased forever. 
Issues remain: 
1. Cannot access the Health features 
2. Google subscriptions still says my sub. is running out in August. 

The purchase was completed through google pay on 14 Jul 2019, and I received a confirmation email. 
Order number: GPA.3307-1079-7307-29213

Thank you for your help!
All my best,
Mina


Re: Feature request #questions

Nadia Albul
 

Hello Markos!

Actually it depends on you, wither you'd like to perceive it as in a mirror or "as it is" - as it would be on the photo. If you'd like to have it absolutely clear, please use headphones while practicing - you'll hear the sound of phase transition on one site only, the one that the nostril should remain opened.

Have a great time practicing!


Feature request #questions

Markos Michalatos
 

On prana breath app how about adding additional "breathing methods" where we can distinguish left to right hand while separately we do for the nostrils?

This could much bigger variety

Thank you for listening


Re: PD: [olekdia] Problems with purchasing Guru #questions

Nadia Albul
 

Hello Paweł!

Sorry for the delay with my answer! I've checked the status of your purchase, everything should be fine. Please check if you've tried everything described here: https://olekdia.com/index.php?title=FAQ#I_have_payed_for_Guru_version.2C_but_the_app_looks_the_same._What_should_I_do.3F + next question as well.

Anyway, if that does not help any, I will make a refund.


PD: [olekdia] Problems with purchasing Guru #questions

Paweł Lencki <lenckipawel@...>
 

Witam,
Czy na podstawie poniższych danych możecie uruchomić z powrotem wersję Guru lub zrobić zwrot pieniędzy żebym mógł zakupić jeszcze raz płatną wersję?
Pozdrawiam 


---------- Forwarded message ---------
Od: Paweł Lencki <lenckipawel@...>
Date: wt., 28 maj 2019, 18:27
Subject: Re: [olekdia] PD: [olekdia] Problems with purchasing Guru #questions
To: Nadia Albul <lune.the.me@...>


Hello, thank you very much for the hint. Below the date and order number.


GPA.3304-2325-1203-26143

Data zamówienia: 2018-10-27 13:24:43 CEST


wt., 28 maj 2019, 13:07 użytkownik Nadia Albul <lune.the.me@...> napisał:

Hello Paweł!

Sorry we cannot identify you via email as we don't collect and store any user data. Please try searching your inbox, with word like "Google Play receipt" or "order confirmation" (in Polish, if that is your language set in Google services). Will look forward for it!


Re: PD: [olekdia] Problems with purchasing Guru #questions

Mushimitzu
 

Hello Nadia, Cześć Paweł.

Sprawdź czy na Twoim koncie google play jest zawarta płatność.
Wejdź na google play, potem subskrypcje a następnie poniżej powinieneś mieć informacje, że zakupiłeś premium
którą wersje, na ile, za ile i do kiedy.

Pozdrawiam
Bułka ✌


Re: PD: [olekdia] Problems with purchasing Guru #questions

Nadia Albul
 

Hello Paweł!

Sorry we cannot identify you via email as we don't collect and store any user data. Please try searching your inbox, with word like "Google Play receipt" or "order confirmation" (in Polish, if that is your language set in Google services). Will look forward for it!


PD: [olekdia] Problems with purchasing Guru #questions

Paweł Lencki <lenckipawel@...>
 

Hello, unfortunately in my Google account there is no trace after ordering the Guru version. Can you check with my email address lenckipawel@... why I do not have a paid version? 
Best regards
Pawel


---------- Forwarded message ---------
Od: mrrogal@... <mrrogal@...>
Date: pon., 27 maj 2019, 18:47
Subject: PD: [olekdia] Problems with purchasing Guru #questions
To: Lenckipawel@... <Lenckipawel@...>




Wysłano z mojego smartfonu w PLAY


-------- Wiadomość oryginalna --------
Temat: Re: [olekdia] Problems with purchasing Guru #questions
Od: Nadia Albul
Do: mrrogal@...,support@olekdia.groups.io
DW:


Hello Mr Rogal!

Sorry for your experience! Please send me your order number so I can check its status.


Re: What pattern is best for what

Nadia Albul
 

Hello Mr/Ms Lopez!

Thanks a lot for your feedback and you recommendations! I agree with you, and as for me, Harmony is one of the most powerful patterns.

Keep it up and have a great time practicing!


What pattern is best for what

Mushimitzu
 

Hm. I use this app 6 months and what I can propose?
To workout for a better results- tummo. After 30 series stop the thrust and make maximum of your competition, because then you be better faster.
To sleep- relaxation. I after 7 minutes sleep like a child.
For better concentration? harmony. After morning breathing with harmony my day is better and i am more smart.

And the most important- Its doesnt matter where you practice and what is your position, if you want leg or sit, and where you practice- in work or house or public transport- its great idea.
But if You started your journey with prana- you should most practice harmony method, its simple and is great to begin breath practice.

I have 33h of practice and in this 15h of harmony method.

All of the best.


Re: Problems with purchasing Guru #questions

Nadia Albul
 

Hello Mr Rogal!

Sorry for your experience! Please send me your order number so I can check its status.


Problems with purchasing Guru #questions

mrrogal@o2.pl <mrrogal@...>
 

Hi I bought a guru version forever. Today during the training I noticed that I have a free version. In the Google play store (valid email address) no subscription, what to do?

Wysłano z mojego smartfonu w PLAY


Re: Problem with Guru version on new device #bugs

petarmihaylov2@...
 

Hello,
I stopped the app from the app menu and it didnt work.
After restart of the phone however it worked
Thanks


Re: Problem with Guru version on new device #bugs

Nadia Albul
 

Hello Petar!

Please make sure you've done everything described here https://olekdia.com/index.php?title=FAQ#How_can_I_restore_my_Guru_version_after_I.27ve_changed_my_mobile_device.3F including restarting - it's too simple thus sometimes ignored )

Please let me know if that worked!


Problem with Guru version on new device #bugs

petarmihaylov2@...
 

Hello, 

I have purchased lifetime guru version of Prana Breath on my previous device.
On my new device I manage to have my history from the old device, but not the guru version. 
I installed the app from the same Play Store a count and have restarted the app.
I have tried to go to the purchase page on my new device, but I had a message "error you already have it". In the same time I do not see it and I cannot make backups.

Please advice