Problem with sounds #questions

Sofia Debus <sydodds@...>

Dear PranaBreath,
Thankyou for your fabulous app that I use every day. Since a few nights ago the sound no longer works. I have a Guru subscription
Order number: GPA.3359-1642-5257-98889..0
Order date: 07/01/2019 12:03:11 PM
As I was looking this up I found actually that I am doubly subscribed to Guru level.
Order number: GPA.3359-1642-5257-98889
Order date: 31/12/2018 12:06:06 PM
Thanks for your help with these two issues.
Kind regards,